What Mattresses Do Hotels Use?

Exhausted businessman resting on bed after long air flight

Have you ever realized that the mattresses in most hotels tend to be more comfortable than the one you have at home? The beds feel luxurious – it is one way the hotel management ensures you come back. A comfortable night’s sleep will make you go back to the same hotel chain repeatedly.

While most hotels spend more time choosing their mattresses, luxury hotels design their mattresses. It is challenging to design a mattress that fits the needs of all sleepers. However, hotels such as DoubleTree by Hilton, and Four Seasons Hotels and Resorts have customized mattresses for their customers.

Some hotels have started asking their customers to choose the firmness level they desire. However, even though hotels have great mattresses, a combination of other factors makes their beds so comfortable. Hotels have plush bed sheets, very soft duvets, and countless soft pillows. Their rooms are generally serene enough to make you sleep better.

Understanding Different Types of Mattresses in Hotels

The difference between one mattress and another is the material that makes the mattress. Besides materials, mattresses have different systems to provide comfort and support.

Innerspring mattresses are common in hotels. These mattresses offer enough support to the body. When coupled with a comfort layer at the top, they provide both comfort and support. Most hotels use innerspring mattresses with individually encased coils for customized support and to reduce motion transfer.

Memory foam mattresses are also common in some hotels. These are preferred by people who have back and joint pains. If you would rather sink into a mattress, a memory foam mattress will give you the desired sinking feeling. Luxury hotels avoid these mattresses but may provide them at your request.

Latex mattresses are great but are rarely used in hotels. A mattress made of natural latex is as pliable as a memory foam mattress while offering the support of an innerspring mattress. However, they are expensive and hence avoided by most hotels.

Hybrid Mattresses feature a combination of two materials. Luxury hotels that use custom mattresses that combine innerspring mattresses with memory foam toppers to offer comfort on top of enough support.

Hotels and the Mattresses They Use

There is no single brand of mattress that all hotels use. Some hotels, especially some not so luxurious, might be using the same mattress you have at home. However, changing the mattress more often and offering other luxurious factors make the mattress feel comfortable than the one at home.

DoubleTree by Hilton

The hotel customized Sweet Dream mattresses to offer better sleep for travelers. These mattresses were customized to reduce sleep movements and give more comfort with their comfort layers.

Fairmont Hotels and Resorts

The hotel customized their mattresses in 2016 to ensure the guests get a good night’s sleep. Customers can choose the Fairmont Beds, which features cooling gel memory foam and a plush pillow top. They can also choose the Fairmont Gold Bed, which is made of a high-quality innerspring, combined with gel memory foam for luxury suites.

Four Seasons Hotels and Resorts

To give customers a good night’s sleep, Four Seasons allows guests to customize their mattress toppers. Guests can choose between medium, soft, and firm.

Hilton Hotels and Resorts


Hilton offers the Serenity Bed, which is popular with its luxury suites. The mattress was customized for the hotel using traditional box spring bed design.

Marriott Hotels and Resorts

In the Marriott Hotels, guests can choose between two-bed options. The first option, the Marriott bed, is made of high-density foam to offer support and reduce sinking. The second option, the Innerspring, is firmer and made of independently encased coils for sleepers who prefer more support than comfort.

There are many more hotels with customized mattresses. Each hotel offers the same level of mattress comfort across all its chains.

Get the Hotel Feeling in Your Home

After how long do you replace your mattress? Most probably, after the advisable seven-year period? Sometimes longer? Hotels take between three and five years to replace their mattresses. At any given time, a hotel mattress is supposed to give the feeling of a new mattress. If they do not do that, they risk losing unsatisfied customers.

However, you should note that most hotels use innerspring mattresses, which wear out faster than other types of mattresses. These mattresses, therefore, have to be replaced more often.

Most of the customized hotel mattresses are available for you in stores. You only need to choose the one that meets your needs. Some of the top mattresses hotels use includes Hilton’s Serenity Hotel by Serta, Marriott Bed, DoubleTree Sweet Dreams Hotel Mattress, Sheraton Sleep Experience Mattress, and many more. You can buy them online, from offline retail stores, or manufacturers.

It is good to note that a good mattress should be combined with plush toppers and bed sheets for a comfortable night’s sleep.

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